Award winning
Customer Care

24 hours a day, seven days a week

Best Customer Care - Winner of World Communication Awards 2010

TeliaSonera International Carrier won Best Customer Care at the prestigious World Communication Awards. In tough competition we managed to win due to our passionate and dedicated team!

 The WCA jury’s motivation:
"This entry came from a team which is clearly very passionate about delivering customer experiences. It offered simple yet clear metrics of performance and a barrage of testimonials leaving no doubt that targets are being achieved. The winning entry comes from TeliaSonera International Carrier."

Some short facts about our Customer Care:

• A truly multilingual Customer Care, speaking over 20 languages!

• We are business and customer driven and have dedicated teams for IP, Capacity and Voice which ensures you will talk to someone who understands your needs.

• We have continuous training and certification of staff in order to provide you with an excellent service.

Our dedicated customer service center is your single point of contact for all of your enquiries, open 24 hours a day, seven days a week. Do not hesitate to contact us with your questions.

E-mail: carrier-csc@teliasonera.com

Global number: + 46 (0) 771 191 170

Free phone numbers:
France: 0800 - 917 453

Germany: 0800 - 182 7111

Hong Kong: 800 - 965 559

Italy: 800 789 798

Netherlands: 0800 - 022 9500

Poland: 00800 - 461 22 68

Singapore: 800 461 10 55

Spain: 900 984 631

UK: 0800 - 028 7406

US: 888 - 436 1133

Fax: +46 (0) 8 750 5427